2025 · Jul 7
Launched tools to accelerate AI agent development and evaluation.
Decagon
Usage_based🇺🇸🇺🇸 United StatesUnicornNear-BreakevenThe AI Concierge Platform for Enterprises
81
Overall score
45
Heat score
Pricing
No pricing plans published yet.
Technical Specs
Inputs
Text Prompt, Customer Query, Document, API Call
Outputs
Generated Text, Agent Response, Summary, Action Taken
AI Type
Generative AI
Model Architecture
Custom/Proprietary
Daily Prompts
N/A
Context Length
N/A
Output Quality
Accuracy
80%
Content
80%
Reasoning
80%
Company Profile
Company
Decagon
Founded
2023
HQ
San Francisco, California, United States
Employees
47
Total Raised / Total Funding
$481M
Revenue
$35M
Valuation
$4.5B
ARR
$35M
CEO
Jesse Zhang
Overview
Estimated Paid Users
15K
Current estimate
Total Earnings Till Date
$25M
+3.33% from last month
Market Share
N/A
Current share
Average Session
1.2K
Per active user
Hallucination Rate
80%
Model quality signal
Growth Rate
+2.53%
Monthly active users
Burn Rate
$15M
Total expenses / years active
Paid User Gain
+20.00%
Monthly paid user trend
Profit Analysis
-$5M
Total Loss
$15M
Total Profit
$0
Performance Metrics
Accuracy
80%
Context
80%
Reasoning
80%
Safety
80%
Benchmarks
MMLU
85%
Decagon Models
Voice 2.0
Type: Conversational
Description: Improved voice interaction capabilities for AI agents.
Architecture: Custom/Proprietary
Funding Rounds & Investors
Total Funding
$481M
Rounds
3
Series D
$250MMar 2026
Tripled valuation to $4.5B.
Series C
$131MJan 2025
Raised $131M at $1.5B valuation.
Series B
$65MJun 2024
Raised total $100 million, including Series B.
Founders/Team
JZ
Jesse Zhang
CEO / Co-Founder
AS
Ashwin Sreenivas
President
Direct competitors
No direct competitors available.
Change Log / Major Updates
2025 · Dec 1
Introduced substantial performance improvements and outbound calling features.
Compliance, Integrations & Support
Industry: Not specified
Compliances: Not specified
Integrations: Slack, Salesforce, Google Workspace
Support:email, help center, community forum
Target audience: Product Managers, AI Engineers, Customer Service Teams, Business Operations Managers, CX Leaders, IT Directors
Supported languages: English, Spanish, French, German, Chinese, Japanese, Portuguese, Korean
Decagon Acquisitions
NI
Niantic
January 1, 2022
N/A
Reviews & Rating
0 reviews
No reviews yet
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Accuracy
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Ease of Use
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Output Quality
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Security
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Social Feed
No social feed available for this tool yet.
More About Decagon
Decagon FAQ's
How does Decagon pricing work?
Decagon uses a usage-based model with per-conversation and per-resolution pricing, tailored to business needs.
What industries does Decagon serve?
Decagon is designed for retail, travel, finance, and other customer service-heavy industries.
Can Decagon integrate with existing systems?
Yes, Decagon offers integrations with tools like Salesforce and Google Workspace for seamless workflow.